Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Buying Amazon return pallets is always unpredictable. This one came with a massive price tag and even higher expectations.

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the 2025 holiday season, most items purchased on Amazon between Friday, Nov. 1, ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...

There’s a moment every December when some people open their gifts, smile politely, and immediately wonder how fast they can send them back. Holiday returns are a seasonal sport, and knowing the rules ...

Winn-Dixie is expanding its Amazon return kiosks to 68 more stores across 23 Florida counties. The kiosks allow customers to make box-free, label-free returns and receive a $10 off $50 digital coupon.