AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (NASDAQ: UPLD) today, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the ...

San Francisco, CA, Oct. 09, 2023 (GLOBE NEWSWIRE) -- ScreenMeet, the leading enterprise-grade cloud-based customer experience platform, today announced its availability on the Genesys AppFoundry™, a ...

ASAPP contact center AI solutions combine with Genesys Cloud to help companies reduce operational costs, improve agent effectiveness, and provide a better customer experience NEW YORK, August 21, 2024 ...

MINNEAPOLIS--(BUSINESS WIRE)--Avtex, a TTEC Digital company, announced today its new software product, OneView, which allows agents to service customers on Genesys Cloud channels embedded directly ...

Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents SUNNYVALE, Calif., Nov. 01, ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Developed as a ‘Machine Line of Defence,’ the Aveni Detect platform ...

ValidSoft, today announced its Trusted eXperience is now available on the Genesys AppFoundry™, the industry's largest dedicated marketplace focused on customer experience solutions. The AppFoundry ...

COMPANY NEWS: Australian technology solution provider, nimbus, combines with Genesys Cloud to give customers confidence in navigating workforce compliance. nimbus, technology solutions provider today ...

AI-powered conversation excellence platform combines with Genesys customer experience platform to give customers the ability to seamlessly scale perfect contact center conversations ST. LOUIS, June 8, ...

Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand through voice, text, website, or app—so they can start the conversation ...

Panviva and Genesys Customer Experience Platform offering to deliver omnichannel knowledge for highly regulated industries “We are thrilled to be part of the Genesys AppFoundry ecosystem allowing ...

“We are proud to bring nimbus to the Genesys AppFoundry, giving Genesys customers access to our compliance solution and empowering them to navigate complex regulatory requirements with confidence,” ...