Assertiveness in the workplace can be mistaken for aggressiveness, yet being aggressive tends to happen when you want to leave a mark. Comments about a co-worker can go too far. You get called out for ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

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Each person has a unique communication style and differences can strain even the best relationships. That's why the smartest people master the four key skills needed to get along with every type of ...

As the holidays approach during the COVID-19 pandemic, many people find themselves trying to navigate how to celebrate with family safely—if they feel safe to meet up at all. Some family members may ...

Productive communication is knowing the etiquette of sharing or exchanging ideas in such a way that the original intentions of all parties match the actual outcomes. The magic of productive ...