Bethlehem, Pa.-based St. Luke’s University Health Network is deploying a new automated scheduling system next week that will call individuals eligible for the COVID-19 vaccine and let them ...
Recently, in the midst of step three of my health-insurance company’s automated customer service system to get my call directed to the correct department, I got sassed. “I’m sorry, you seem to have ...
As part of an effort to achieve “sustainable staffing goals,” the Summit County 911 Center will use an automated nonemergency triage system to answer calls from the county’s nonemergency number. The ...
PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...
Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...
Call center quality monitoring elevates the customer experience. Discover when to use real-time vs post-call methods for top-notch service. Consistent, high-quality customer service is a key element ...
ROCKVILLE, Md., Feb. 20, 2025 /PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI), a trailblazer in artificial intelligence, today launched tAIkbox 1 in the U.S., a game-changing AI-powered device set ...
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