The past decade has seen an unprecedented level of concern and action focused on improving the quality of American health care. Catalyzed in part by two Institute of Medicine (IOM) reports—To Err Is ...

Solid, gage-proven metrology is a critical tool for process control across all industrial settings. A good measurement system allows manufacturers to keep parts within tight specification limits.

The committee’s selection of performance measures began with identifying leading performance measure sets 1 and classifying these measures within nationally endorsed frameworks for quality assessment ...