Working at a customer help desk or emergency call center can be immensely stressful. As for typical stress boosting factors, poor acoustics due to interfering background noise is one of the most ...

Ivy, Commend’s conversational voice assistant for Intercom systems, now offers a new feature that simplifies dialogue by transcribing spoken content on-screen. With Ivy Captions, the words spoken by ...

MAHWAH, N.J. - Commend, a provider of intercom technology, has introduced its latest service, Ivy Live Translation. Built on Al-powered speech processing algorithms, "Ivy Live Translation" users will ...