Standard Finishing Systems, a leading supplier of post-press and paper handling solutions, recently announced that Deloris Toomey has been appointed to the role of Customer Service Manager. With ...

LEADING BY EXAMPLE: Many successful service managers believe it’s important to visit techs on-site to demonstrate specific job-related skills. April 11, 2016 If you’re a HVAC service manager, there’s ...

A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Customer service workers have a challenging and mostly thankless ...

Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and ...

June 8, 2016 Add as a preferred source on Google Add as a preferred source on Google Many of us start out working in customer service as a stepping stone to our next job, but it can be difficult to ...

DO YOU need a little extra support to cope with the cost of living crisis? You’re not alone. As more of us turn to firms for help, companies are rushing to hire extra customer service staff to deal ...