Difficult conversations are a human inevitability. Here’s how emotionally secure people turn them to their advantage.

A difficult colleague may be a warning signal, not the problem. Learn how you can read persistent friction as data about broken systems instead of blaming personalities ...

At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

Whether they're colleagues, clients, or customers, you’re sure to encounter difficult people at work. It might be someone who hinders productivity, rubs you the wrong way, makes you upset, or is ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. Interacting with difficult people can feel like trying ...

Difficult people come in many forms, from constant complainers to those who always seem to create tension. The challenge is handling them without losing your own energy. These approaches help you ...