Hyper and GovWorx Partner to Help 9-1-1 Agencies Automate Non-Emergency Calls While Strengthening Quality and Readiness

Partnership gives ECCs access to purpose-built Voice AI automation, AI-enabled QA, training, and call guidance to ...
Tri-City Herald

Understaffed emergency call center has Tri-Cities turning to AI for help

Southeast Communications Center (SECOMM) is the central dispatching agency for nearly every agency in Benton and Franklin counties. It has struggled to hire enough people to answer the average of more ...

DC Council to consider bill improving training, leadership structure at 911 call center

Almost five months ago to the date, Zeek Dziekan was lying on the ground, after getting shot in the chest.The D.C.
WFAA8

North Texas agencies conducting emergency response training

DALLAS — Agencies across North Texas are participating in a three-day emergency response training exercise this week. The training exercise, which will take place from Oct. 27-29, is called MetroX and ...