In today’s fast-paced business landscape, customer service is no longer a support function. Advancements in technology have transformed the contact center into a core value driver for the business.

Apparently, we have nothing to fear from robots taking all our jobs away, at least not for the next decade. That's according to Scott Anderson, director of Amazon Robotics Fulfillment. As Reuters ...

NEURA Robotics ("NEURA"), the pioneer in cognitive robotics and creator of the Neuraverse, will exhibit at Automate 2026, North America's largest automation and robotics trade show, taking place June ...

Automation tools can reduce manual tasks and improve security today even though the goal of full automation is still remote. As enterprises try to accelerate their digital transformation efforts, ...

A recent Gartner survey of 304 infrastructure and operations (I&O) leaders and their teams found that 85% of I&O leaders that do not currently have any full automation expect to become more automated ...