AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.

Last month I wrote about some research EMA is putting together entitled “ITIL’s CMDB Adoption in the Real World – Just how Real World is it?” Now that the research is underway (no, I don’t have the ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

“The CMDB is the core of ITIL,” says Christine Rose, director of global IT at Finisar, a computer hardware manufacturer that adopted ITIL in 2002. “It allows you to track your assets and gives you a ...

As public and private organizations embrace new industry standards and technologies, such as Information Technology Infrastructure Library version 3 (ITIL v3) and configuration management databases ...

The Configuration Management Database (CMDB) is well recognised as a cornerstone structure when it comes to the implementation of the Information Technology Infrastructure Library (ITIL) framework and ...

Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. Wthout it, the effectiveness of the rest of your processes will be in ...