Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Managed IT services may prove a useful part of agencies’ ...

Reliance on and trust in managed service providers is growing among state governments, particularly for cybersecurity. Last fall, Deloitte and the National Association of State Chief Information ...

The DragonForce ransomware operation successfully breached a managed service provider and used its SimpleHelp remote monitoring and management (RMM) platform to steal data and deploy encryptors on ...

Managed services let you offload specific IT operations to a service provider, known in tech parlance as a managed services provider (MSP). The MSP assumes ongoing responsibility for monitoring, ...

Organizations worldwide are increasingly relying on managed services providers (MSPs) to support critical business operations, optimize IT infrastructure, improve cybersecurity resilience, and reduce ...

If you were to guess that managed service providers are seeing huge demand for security services right now, you would be right. As the number of cybersecurity threats has increased exponentially in ...

There’s no worse feeling than walking into the office and learning you’ve hit an IT brick wall. It could be anything: a virus on your company computers, difficulty configuring a new software, or a ...

For small and midsize businesses aiming to get their bearings within the managed service provider landscape, the past year was the best of times, it was the worst of times. And it remains the most ...

The government penalised the MSP of the income tax e-filing portal due to an extension of the ITR filing deadline caused by ...