Contingency management theory says there’s no one-size-fits-all approach — leaders must adapt strategies based on people, ...

BDO reports on fostering change champions in organizations to enhance transformation success and mitigate employee resistance.

Explore Charles Handy’s management theory and how his four workplace cultures shape leadership, motivation and company ...

A top-down approach in business describes a traditional organizational style that emphasizes the imperatives and vision of upper management. Company directives and goals flow down from the top to ...

Concurrent with the trend of cardiovascular integration — whereby a hospital purchases the CV practice and subsequently employs the cardiologists — is a re-emergence of the service line as an ...

The systems approach of organization produces new insights about your small-business culture. This approach encourages you to look at problems differently and to change how people learn from each ...

Picture the most successful companies in the world; they have one thing in common — an effective organizational structure. But what exactly does that entail and how can it make or break a business? If ...

Several years ago, the business and administrative services division of a large nonprofit institution was facing serious troubles. Its talented workforce had become demoralized and burned out, and no ...

The pandemic has upended major aspects of business operations, including how leaders should approach the ever-elusive and critical topic of organizational health. Traditional organizational health is ...

Debates about a single-provider approach versus a best-of-breed tech stack have divided IT professionals for decades. In recent years, the best-of-breed approach has grown more appealing to many ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

No one formula exists for designing a customer experience organization. Many considerations do, however. I’ve heard from countless CX executives, both seasoned and new, about how much more successful ...