Please note: This item is from our archives and was published in 2002. It is provided for historical reference. The content may be out of date and links may no longer function. SINCE MOST KEY BUSINESS ...

As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Alongside unlocking new revenue streams, activating strategic partnerships, and deepening engagement at every stage of the customer journey, data collaboration also extends to enhancing marketers’ ...

Suggested Citation: "Appendix F Commissioned Paper: Improving the Quality of Quality Measurement--John D. Birkmeyer, Eve A. Kerr, and Justin B. Dimick." Institute of ...

Every year organisations roll out their refreshed strategies, new KPIs and ambitious goals for the year ahead. But despite the changing pace in work patterns, technology and workforce requirements, ...

Editors Note: This is the second of a two-part article on performance measurement, and continuation of our series on the future of the strategic supply chain by Steven A. Melnyk. Part 1 appeared in ...

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The Australian Criminal Intelligence Commission says new performance measures, cut from 13 to 3 criteria, has created short-term “apples and oranges” reporting.

The American Society of Clinical Oncology Quality Oncology Practice Initiative has grown to include 973 practices as of 2010. Practices demonstrated rates of end-of-life care and other measures of ...

The Performance Measurement for People with Multiple Chronic Conditions conceptual model can facilitate development and refinement of quality measures for a medically complex population. Background: ...

Suggested Citation: "Appendix J Commissioned Paper: Palliative Care/End-of-Life Measures--Sydney Dy and Joanne Lynn." Institute of Medicine. 2006. Performance Measurement: Accelerating Improvement.