If every good startup begins with a problem, this one may have begun with a bad Slack conversation. As CEO and co-founder Tom Bachant tells it, he remembers seeing the chaos of Slack-based support — ...

Slack just got a whole lot more useful.

A new set of AI tools is coming to Slack, designed to help users quickly find and utilize information from their chats—and even from data stored in connected business apps. “It serves as the hub, or ...

Sounds like Slackbot is learning your preferences and how you work, so it can replace you, but that is not happening anytime ...

What the Bot: Salesforce has decided to increase prices for certain paid Slack plans. The company is attempting to justify the change by stating that all customers will now have access to more AI ...

Salesforce is bringing CRM functions more strongly into Slack itself. Smaller companies get native customer management: ...

Salesforce unveiled 30+ new AI features for Slackbot on 31 March 2026, including meeting intelligence, a desktop agent, a ...

Alibaba unveiled a new enterprise artificial intelligence tool on Tuesday amid a series of other developments in the ...