CEOs should monitor customer feedback, especially complaints. Introducing a quality management system (QMS) helps address problems so they don’t recur. CEOs often resist implementing a QMS for their ...

As an executive, I've seen how electronic quality management systems (eQMS) revolutionize businesses. eQMS are sophisticated software tools that help companies ensure their products or services meet ...

Businesses use quality management systems to improve the efficiency of their processes, which can help increase profitability. Total Quality Management systems use a variety of tools and theories to ...

Firms that perform audits, reviews, or compilations have a little more than four months to implement the new risk-based quality management (QM) standards. The task may feel daunting, but Joe Lynch, ...

Quality control is more than just keeping track of the number of products produced. It helps manufacturers increase productivity and improve the overall health of the company. Product quality is ...