Restaurants aren’t letting unfair reviews slide anymore. Owners are responding with receipts — and defending their teams. The customer isn’t always right, and restaurants are proving it. There’s a ...

Negative reviews don’t always tell the full story and restaurants are starting to prove it. Restaurants aren’t letting unfair reviews slide anymore. Owners are responding with receipts — and defending ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...