How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
Diginomica

Knowledge 2023 - ServiceNow looks beyond general purpose generative AI to domain-specific use cases

ServiceNow demonstrated some live examples on stage during its keynote this week at Knowledge 2023, which highlight the interesting interplay between process automation and generative AI. ServiceNow ...
SiliconANGLE

ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...
Business Wire

ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023 – ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced Employee Growth and Development ...
Diginomica

Energy prices might fluctuate wildly, but Centrica can handle sudden changes with the help of ServiceNow

Utilities company Centrica is exploring ServiceNow’s Now Assist generative AI tools to bridge the gap between business users and developers With fluctuating energy prices set to become the standard, ...
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...
B2B Marketing Magazine

ServiceNow wins gold for ‘Best use of live-event marketing’

But events are a moment in time, and the customer journey never ceases. These events were planned to integrate with a customer experience that began months in advance and included a seamless follow-up ...
Nasdaq

ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management

New solution will help organizations better understand the strengths of their workforce and build a scalable skills strategy that closes talent gaps and improves employee experiences—all on a single ...