Microsoft launched a pilot test program for an online tech-support forum that will be staffed by paid "independent experts." News of the pilot was first reported by Manan Kakkar, a Microsoft Most ...

Consumers in search of product related information and technical support often turn to virtual communities for help. An article on virtual P3 communities -- peer-to-peer problem solving communities -- ...

Are you using an old Windows computer? Or is your Windows computer out of warranty? If so, you need genuine websites that will help you if you face any issues with your computer. The chances of errors ...

You don’t have to understand how an internal combustion engine works to drive your car to the mall, so why does it often feel like you need a degree in computer science just to use your PC? This is ...

Chances are you’ll be receiving something tech-related over the holidays, so what are you going to do if you have no idea how to set it up and use it? Or what if you’re having issues with that new ...