A majority of insurers' explanation of benefits statements don't help consumers understand what their plan covers for specific claims, says a new report from consulting firm Dalbar. The report ...

An explanation of benefits statement, or EOB, is a document that health insurance companies use to explain the costs of recent health care claims to their members. Making sure employees carefully ...

SAN FRANCISCO — Explanation of benefits, those complex billing statements from private health insurers, have been frustrating consumers for years. Known as EOBs, the paperwork is meant to describe ...

If like millions of Americans, you have a health plan, you have probably received an Explanation of Benefits (EOB) from your insurer. Many people do not understand this form, and because it includes a ...