As lockdowns emerged at the start of the COVID 19 pandemic and in person interaction had to be put on hold, many turned to virtual tools to interact with friends and family and stay connected. In fact ...

MEMPHIS, Tenn. — A video obtained by WREG on Thursday shows the interaction between the Wolfchase Galleria murder suspect and victim before the fatal shooting. At the beginning of the video, the ...

The contact center market is quickly embracing video as a new channel but will customers use the newest channel? Last month, Zoom launched its own standalone CCaaS solution, Zoom Contact Center with a ...

Spontaneous video interactions offer a unique blend of unpredictability and connection, allowing users to explore diverse perspectives and cultures. These virtual encounters have become increasingly ...