Cisco recently hosted Cisco Live in Amsterdam, and as usual, the company made a lot of major announcements, many of which were covered in this post by Zeus Karavala. However, also as usual, there were ...
WOODBRIDGE, ON / ACCESSWIRE / June 1, 2023 / Upstream Works, a provider of omnichannel contact center solutions, announces today that Cisco is enabling Webex Meetings Video engagements using the ...
The first announcement was Cisco's unveiling of its own native virtual AI agent, a move that complements its existing integration with Google Contact Center AI (CCAI). This integration brings many new ...
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