TROY, Mich.: 1 Aug. 2024 — Overall satisfaction with wireless provider call centers has increased 13 points (on a 1,000-point scale) from a year ago, according to the JD Power 2024 U.S. Wireless ...

TROY, Mich.: 1 Feb. 2024 — Overall wireless customer care satisfaction has increased thanks to a boost in satisfaction with digital channels, according to the JD Power 2024 U.S. Wireless Customer Care ...

Verizon Wireless, T-Mobile USA and Alltel tied for the highest ranking in wireless customer care awarded today by J.D. Power and Associates. But AT&T and Sprint Nextel finished no better than average, ...

People Like Wireless Service Best When It Doesn't Involve the Big 3 Carriers In J.D. Power's latest wireless customer satisfaction survey, Consumer Cellular remains the most-liked wireless service.

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Consumer Cellular, the most awarded brand for wireless customer service by J.D. Power, has named Elizabeth Hunter as its new Chief Operations Officer, effective ...

AO is known for delivering home appliances, consumer electronics and mobile phones to millions of customers. The new network empowers AO’s fast-paced, customer-first service culture by supporting 24/7 ...