In an attempt to mitigate the digital divide and provide greater functionality to 311 users, Chicago announced a new set of features that can be accessed by texting the city's 311 system. The new ...
The 311 service, where it's offered, routes people to a call center which in turn connects them with the appropriate non-emergency municipal service. For example, if you see an armed person entering a ...
SANTA CLARA, Calif. & MELVILLE, N.Y.--(BUSINESS WIRE)--KANA Software, A Verint ® Company (NASDAQ: VRNT), today announced the City of San Antonio, Texas is using its Customer Mobile application and ...
This case study is part of an ongoing series developed in support of a larger text on interoperability by John Palfrey and Urs Gasser Interop: The Promise and Perils of Highly Interconnected Systems ...
Chief Minister Siddaramaiah on Monday likened iCare — the Karnataka government’s ambitious citizen-engagement model that operates through Mobile One — with that of Open311, a free technology model to ...
Following a public testing period, the City of Bloomington is pleased to announce the general availability of its Bloomington.app and GeoReporter Open311 issue-reporting tools for Google Android ...
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