Abstract: Preventing customer churn, i.e., termination of business commitments, is essential for companies operating in saturated markets, especially for subscription-based models such as ...

Machine learning is an essential component of artificial intelligence. Whether it’s powering recommendation engines, fraud detection systems, self-driving cars, generative AI, or any of the countless ...

Customer churn remains a huge issue for telcos. Could AI actually help? Customer churn remains one of the telecom industry’s most persistent and expensive problems. Annual churn rates typically land ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Abstract: In highly competitive market of Internet service platforms, identifying and retaining potential churners through customer churn prediction techniques is crucial for maintaining platform ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

Results collected from 4,158 consumer surveys conducted between 8/19/2025 and 9/30/2025. Respondents must have opened a new checking account within the previous 90 days to participate. Share of ...

Oct. 2 (UPI) --A curious customer slithered through the drive-through of an In-N-Out Burger in Southern California, prompting a surprise snake rescue by fast food staff. Pasadena Humane said in a ...