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YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
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