12 Key Call Center Metrics & KPIs To Drive Better Performance
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
8 examples of good customer service
8 examples of good customer service
Apr 1, 2020
ringcentral.com
The Call Center Series on TikTok
1:53
The Call Center Series on TikTok
3.9M viewsOct 8, 2024
TikTokthecallcenterseries
20 Successful Call Center Strategies to Implement Today
20 Successful Call Center Strategies to Implement Today
Sep 11, 2020
hitachi-solutions.com
Call center coaching: 5 types, focus areas, best practices
Call center coaching: 5 types, focus areas, best practices
Oct 22, 2021
timedoctor.com
What is a Call Center? Everything You Need to Know
1:51
What is a Call Center? Everything You Need to Know
Dec 3, 2019
techtarget.com
8 Common Call Center Interview Questions (Plus Example Answers)
8 Common Call Center Interview Questions (Plus Example Answers)
2 months ago
indeed.com
Call center service level: Formulas, standards, sample agreement
2 viewsJun 23, 2021
timedoctor.com
Free call center policy and procedures template for 2026
May 22, 2021
timedoctor.com
Call center process flow charts: Templates for all types
May 31, 2024
timedoctor.com
3:30
Call Center Script
115.5K viewsJan 3, 2021
YouTubeCristine Asis
The definitive list of 29 call center metrics and KPIs
Jan 20, 2025
genesys.com
3:17
Mock Call Sample Recording: PART 1
131.7K viewsJul 17, 2020
YouTubeCristine Asis
11:14
3 MOCK CALLS Collection - Call Center Script
31K viewsJan 27, 2021
YouTubeCristine Asis
2:01
Conflict Resolution: Phone Skills Training
157.4K viewsAug 17, 2015
YouTubeCanity
2:03
Sales Call example 1
1.5M viewsSep 24, 2012
YouTubeModuslinktube
7:07
Customer service call center tips -Part 1
23.4K viewsAug 26, 2016
YouTubeFinelyRevealed
1:43
Call Center Sample Calls: Limousine Company
30.2K viewsApr 3, 2014
YouTubeSpecialty Answering Service
5:58
Customer Service Sample Call - Product Refund
3M viewsDec 4, 2018
YouTubeMagellan BPO
7:24
Mock Call Sample Script | Billing Question | Short Version
282K viewsNov 8, 2020
YouTubeKwestyon
13:59
How to Survive Your Call Center Training
1M viewsAug 31, 2020
YouTubeKwestyon
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.5K viewsAug 20, 2019
YouTubeRea Ninja
38:01
Call Center Basics - Everything You Need to Know About Call Center …
5.6K viewsJun 23, 2018
YouTubeCall Center Training Tips
3:01
CALL CENTER TRAINING: EXAMPLES OF EMPATHY STATE…
75.7K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
3:27
Customer Connections: Handling Angry Callers
38.2K viewsFeb 4, 2020
YouTubeExpress Employment International
8:33
Workforce Management Basics for Call Centers
130.7K viewsSep 18, 2012
YouTubeIRENEWFM
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
2:30
Contact Center vs Call Center: What’s the Difference?
18K viewsNov 23, 2020
YouTubeNextiva
16:43
Call Center Dashboard in Excel | Track Calls, Issues & Support Typ…
113.2K viewsMar 28, 2021
YouTubeOther Level’s
See more videos
Static thumbnail place holder