How Intent-based Routing Works in Dynamics 365 Contact Center | Microsoft Dynamics 365 Community posted on the topic | LinkedIn
How Intent-based Routing Works in Dynamics 365 Contact Center | Microsoft Dynamics 365 Community posted on the topic | LinkedIn
1 views10 months ago
linkedin.com
Get started with the Customer Intent & Customer Knowledge Management agents for Dynamics 365
1:39
Get started with the Customer Intent & Customer Knowledge Management agents for Dynamics 365
8.7K viewsOct 21, 2024
YouTubeMicrosoft Dynamics 365
Improve Call Center Agent Performance with Agent Assist
Improve Call Center Agent Performance with Agent Assist
Feb 12, 2021
thelevel.ai
Boost Agent Productivity with Customer Intent Agents in Dynamics 365 | The Future of CRM Support
6:17
Boost Agent Productivity with Customer Intent Agents in Dynamics 365 | The Future of CRM Support
237 views6 months ago
YouTubePower Platform Learners
Get started with service agents for Dynamics 365
3:21
Get started with service agents for Dynamics 365
2.7K views7 months ago
YouTubeMicrosoft Dynamics 365
Intent based routing in Dynamics 365 Contact Center
3:25
Intent based routing in Dynamics 365 Contact Center
1.4K views10 months ago
YouTubeMicrosoft Dynamics 365 Customer Service
Get started with service agents for Dynamics 365
2:40
Get started with service agents for Dynamics 365
20 viewsMar 30, 2025
bilibili有不谐者吾击之_
13:06
Introducing the Customer Intent Agent In Dynamics 365 - Part 1
2.8K views11 months ago
YouTubeD365 Goddess
1:40
Customer Service: Embed Copilot for Service into Microsoft 365
3.5K viewsAug 30, 2024
YouTubeMicrosoft Dynamics 365
Customer Intent: How to Understand, Capture & Capitalize It?
Sep 21, 2020
qualaroo.com
Intent: A workspace for agent orchestration
3 months ago
augmentcode.com
25:23
Session Case Management & Customer intent | FastTrack TechTalk | Dynamics 365
506 views5 months ago
YouTubeMicrosoft Dynamics 365 Community
18:56
Introducing the Customer Intent Agent In Dynamics 365 - Part 2
1.7K views11 months ago
YouTubeD365 Goddess
6:15
Recognize Customer Intent and Solve Problems Fast | 2.9 | AI Customer Service Masterclass
45 views7 months ago
YouTubeCustomerly - AI for Customer Service
7:18
Intent Data: What It Is, How It’s Collected, and 7 Ways to Use It
2.2K viewsJun 18, 2021
cognism.com
7:48
Microsoft Dynamics 365 Customer Service Agents- What you need to know
148 viewsDec 9, 2024
YouTubeGrant Pharez
54:15
Configuring Copilot Agents in Dynamics 365
1.1K viewsFeb 28, 2025
YouTubeMicrosoft Reactor
1:35
Microsoft Dynamics 365 Customer Service
4.6K viewsSep 12, 2024
YouTubeMicrosoft Dynamics 365
10:46
D365's New AI Agent Hub | Deploy Customer Service Agents Fast!
113 views7 months ago
YouTubeDynamics Dojo
15:01
Contact Center: Customer Intent Agent | Dian Taylor | Dynamics 365 CRM Community Call Guest Speaker
918 views7 months ago
YouTubeMicrosoft Dynamics 365 Community
24:24
Everything you need to know about the Customer Knowledge Management Agent!
2.3K viewsMay 20, 2025
YouTubeD365 Goddess
Principal-Agent Problem: Definition, Causes, Solutions, and Examples
11 months ago
investopedia.com
1:22
Get started with the Case Management Agent for Dynamics 365 Customer Service
15K viewsOct 21, 2024
YouTubeMicrosoft Dynamics 365
13:30
Enable Customer Intent for Custom Agents in Copilot Studio!
1.6K views10 months ago
YouTubeD365 Goddess
2:03
Customer Service Tip: Listening with intent
1.4K viewsSep 27, 2022
YouTubeJeff Toister
3 ways to navigate changing tariffs with AI agents
6 months ago
MicrosoftAlexis Goodrich
1:00
Here are two approaches for building intent-based agents that can keep track of where they are within a business process, such as customer support, product returns, or multi-step troubleshooting. The first approach is to manage state directly within the workflow itself. You can chain agents together and use the respond-to-chat tool to validate the information the user provides. If the information isn't correct, the agent can send a message back to the user and wait for a clarifying response. Thi
331 views3 months ago
TikToktheaiautomators
35:40
A deep dive into the Case Management Agent(preview) in D365 Customer Service
4K viewsApr 29, 2025
YouTubeD365 Goddess
3:52
Agentic AI Bots
34 views1 week ago
YouTubeDoubleTick CRM for WhatsApp
Understanding and Using a Letter of Intent (LOI) for a Business Deal
6 months ago
investopedia.com
See more
Static thumbnail place holder